CQL: THE COUNCIL ON QUALITY AND LEADERSHIP CANADA (CQL CANADA)
CQL Canada is a national not-for-profit corporation. Established in 1994, CQL Canada works in partnership with The Council on Quality and Leadership (CQL), an international not-for-profit organization. We are dedicated to being the leader for excellence in the definition, measurement and evaluation of personal and community quality of life for people with disabilities and people with mental illness.
CQL is the recognized leader for quality of life for people with disabilities and people with mental illness and the people, organizations and communities who support them. Through our training and consultation services, publications and public presence, we help those who work in the disability community to establish real connections between disabilities’ theory and practice, and to take the important step from innovative ideas to everyday action.
OUR VISION
A world of dignity, opportunity and community inclusion for all people
OUR MISSION
To provide leadership for greater world-wide inclusion and quality of life for all people.
Quality Measures 2005®
CQL’s Quality Measures 2005® is a wide-ranging document with multiple uses in promoting and integrated quality management system. This set of broad-based quality indicators supports organizational quality improvement efforts. Quality Measures 2005® provides a quality design and feedback guide for organizations, support groups and communities. It offers the measures, indicators and measurement methodologies for the CQL Accreditation program.
The CQL Accreditation process includes measurement of each of the five sections of the Quality Measures 2005®
Click for a PDF file – Personal Outcome Measures List®
Click on image to the right for a full page view of Personal Outcome Measures®
Third Consecutive Accreditation with Distinction for Community Living Campbellford/Brighton
EXECUTIVE SUMMA
RY
CQL Canada conducted an on-site accreditation review at Community Living Campbellford/Brighton from June 13 – 15, 2006 and October 18 – 20, 2006. The five person team from CQL Canada applied the Quality Measures 2005® including the measures of Shared Values, Basic Assurances®, Responsive Services® and Community LifeSM, as well as the Personal Outcome Measures.
During the time at Community Living Campbellford/Brighton it was evident that this organization put the people they support first. Their commitment to an inclusive community was evident in all aspects of service delivery. There were a significant number of outcomes present for people, and the individualized support were in place to maintain those outcomes. The staff was aware where outcomes were not present and the need to develop supports to ensure their attainment.
It was evident during our visits that employees are proud to work at Community Living Campbellford/Brighton, and people supported have a sense of pride as being part of the leadership of this dynamic organization.
Second Consecutive Accreditation with Distinction for Community Living Campbellford/Brighton
Accreditation with Distinction
In June 2000 Community Living Campbellford/Brighton was the first agency in Ontario to achieve Accreditation with Distinction. The Association has been recognized by Accreditation Ontario for providing supports and services to people with disabilities.
In October 2003 Community Living Campbellford/Brighton became the first association to achieve a 2nd consecutive 3 year Accreditation with Distinction.
The way we do business and support people is guided by the 25 Personal Outcome Measures. Personal Outcome Measures put listening to the person and learning from the person at the center of organization life.
The 25 Personal Outcomes are what people expect from the services and supports they receive from the Association. They refer to the major expectations that people have in their lives. The Personal Outcome Measures are used as a guide to explore with each persons priorities and meaning in each of the 25 areas.
Quality, dedication and the philosophy that “change is the constant” continues to drive Community Living Campbellford/Brighton.
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